The Advantages of VOIP Phone Systems for Business

Most business owners want things to be faster, better and more cost efficient. This is the best description for a VOIP System. That’s why many business owners are choosing Voice Over Internet Protocol (VOIP) systems over the standard phone systems.

VOIP is basically a way to use the internet, instead of traditional phone lines, to make calls. As with any new technology, there are a number of advantages and disadvantages to VOIP. However, there are far more advantages, which makes this technology hard to ignore.

Let’s begin with the price. VOIP is the most cost effective of the two phone systems. While both systems require expert installation, VOIP can be set up faster and for less money. A traditional phone system requires line rentals, hardware, and a traditional PBX or Private Branch Exchange system.

PBX allow the functionality most people expect in a business phone including group ringing, call transfers, and directories. A traditional PBX setup can cost thousands more than a VOIP PBX. The VOIP system has a faster set-up, requires less hardware and costs less money.

Besides the setup costs, VOIP can also save a business owner money when it comes to the monthly costs. With VOIP you’re only charged a flat rate for the minutes used. Traditional systems can have charges for long distance calls, line charges, and minimum call charges.

Another advantage of a VOIP system is a large number of features, unlike traditional systems, which may be somewhat limited. Standard features are available on VOIP, but they may take it a step further.

While traditional phone systems offer voicemail, so does VOIP. However, with VOIP, the voicemail file may be sent to your email address and voicemail transcription may be available.

If you’re unable to hire a receptionist you can use the auto-attendant feature on VOIP to answer calls and direct the caller to the right person. The system may have a customized menu that can help a caller reach the right department.

A new trend in business is allowing employees to work from home or other remote locations. A majority of the Fortune 500 companies, have employees working this way. With a VOIP system, employees can be various locations, while appearing to be under the same roof.

The VOIP system can call extensions or transfer calls, just like a person could if they were in the same office, even if they were four states away. This has allowed businesses to be more flexible and versatile.

The employees can be more efficient while maintaining a broader footprint. There are no traditional phone systems that can compete with VOIP when it comes to this system.

The key piece of most technology is the ability to integrate with other technology. This makes the system more efficient. VOIP phone systems seamlessly integrate with other systems. You can integrate the phone system with a CRM.

You can receive a pop-up notification every time your phone rings. You’ll be able to see who is calling, what company they’re with, and the last interaction you had with them. If you have an outstanding bill to collect, you’ll be able to see it on the pop-up. Imagine what you can do with this information.

If you’ve been wavering on whether or not to move to a VOIP system, now is the time to move. Stop wasting money on the traditional phone system and stay behind the technology curve.

Here’s a useful introduction to VOIP video which we hope you find useful. Thanks for reading!